Overview

Inspection Policy: Customers may inspect their items after making full payment (either via Cash on Delivery or Advance Bank Transfer).

- Full payment for the original order has been completed.
-  Macro & Micro is contacted within 3 days of item delivery (requests made after 3 days cannot be accommodated).
-  The item has manufacturing defects (fabric, pattern, buttons, wrong color, wrong size) or does not fit the child (too loose or too tight).
-  Clear photos of the receipt, shipping label, and buyer information are provided.
-  Items are returned intact with original packaging, tags, and labels, and are unwashed and unwrinkled.

Non-Exchangeable Items: Accessories (socks, hats, bows, etc.) are strictly non-exchangeable and non-refundable.
If an order does not qualify for an exchange, parents are welcome to resell their items through the Macro & Micro VIP group. Wish you a wonderful shopping experience!